Technexgen:
Computer Tech Quality - A Comparison of Technology Solutions Vendors in the Heartland and the Midwest
Quality Tech Support: Computers, Networks & Beyond
Taking your business from startup to thriving success is an admirable accomplishment.
We've found that those entreprenuers who enjoy a lucrative career have learned to delegate and to utilize other people's resources and time in order to further their own objectvies.
Everywhere from networking computers in an office to assisting with website design, small business owners benefit
by contracting quality people to provide quality results.
A quality computer tech needs to be able to help users with much more than computers. A quality tech should be able to assist with computer hardware issues, computer software
training, software selection & deployment. These techs should practice proper network cabling techniques and proper
ESD electrostatic discharge protection procedures.
A quality computer tech is one who can help with computers, networks, printers, fax machines, security systems, telephone systems, communications systems, radio systems, enterprise wireless systems, windows server, linux server, mac server and even older technologies like novell server, dos and unix. A quality computer tech should also be able to provide support for cell phones, pdas, blackberries, palms and other mobile devices.
Bottom line: your ideal computer tech is one who can wear many hats effectively, one who genuinely cares about your
critical company data, and one who is willing to help your business grow.
Your Computer Tech: the Value of Experience
There is a paradox in the computer tech world when it comes to experience. More experience equals more efficiency.
More experience also means more knowledge. But how do they learn? Working, training, studying and certifying in the
knowledge fields of computer repair, tcp/ip fundamentals, routing basics, server installation, server maintenance and many other
more specialized topics. The more your computer tech exhibits the eagerness to learn and advance his or her own
experience, the better off you are as a business owner.
Overall IT experience of your computer tech and their past performance are good indicators to the value and quality of
the service you will receive. Sure, everyone loves to help out their friend's son or neighbor's niece who is good
with computers and is willing to do computer work. And they usually work a lot cheaper than experienced professional
computer technicians. But at what cost does this ultimately come? Are you going to have down time?
Are you going to have to have their work redone eventually by a qualified person?
Quality Issues: Service Quality vs. Equipment Quality
When buying computer equipment for your business, it is important to consider the service factor in advance.
If your switch, hub, router, access point, printer or scanner glitches on you, you have a few options.
You can call the manufacturer tech support line and probably reach an outsourced callcenter after spending twenty
minutes on hold.
That's probably not worth it, considering the value of your own time.
You could always call the neighbor's niece. Probably not going to work out in the long run.
You could call a professional to quickly assess the situation.
Your best option, regardless of the quality and condition of your equipment, is to employ quality technicians to
evaluate and devise quality solutions and services.
A good computer tech is experienced with many different brands such as Cisco, Dell, HP, IBM, Microsoft, RedHat,
CentOS, Kyocera, Sharp, Canon, Minolta, Sun Microsystems, Oracle and more.
A quality computer tech refers clients to the best fitting solution for the client. An experienced computer
technician knows that being able to support, install and repair nearly anything, is crucial to being able to provide
comprehensive and quality tech support.
This report is presented by:
Verity Information Systems:
Network Managment Solutions, IT Consulting, Web Hosting, IT Security,
Computer Sales, Network Cabling, Onsite Service Calls, Remote Desktop Support, Remote Server
Support and
more!
Remote IT Support
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Linux Support
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Windows 7 Support
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Reliable Web Hosting
Inundated with acronyms? RDP, VNC, SSH, IPSEC, IKE, VOIP, IDS, UTM, SOX, SCSI, SATA,
ATAPI, IDE, EIDE, ATX, MATX, ITX, HIPAA, CENTOS, RHEL, PHP, MYSQL, APACHE, LAMP, LINUX,
OSX, WIN32, WIN64, WEP, WPA, PSK
...
we can help.
Ryan Beisner
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(620) 672-6332
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www.VTYI.com
We incorporate Quality Midwest Computer Tech Solutions Companies to provide products and
services throughout the Heartland in the
following towns:
Cunningham, Kansas --
Great Bend, Kansas --
Greensburg, Kansas --
Hays, Kansas --
Harper, Kansas --
Hoisington, Kansas --
Hutchingson, Kansas --
Kiowa, Kansas --
Kingman, Kansas --
Medicine Lodge, Kansas --
Pratt, Kansas --
Russell, Kansas --
Stafford, Kansas --
St. John, Kansas
and many other rural Kansas communities.
TECHNEXGEN, Verity Information Systems and Beisner Corporation and its owners, in referring to various manufacturers,
claim no affiliation or endorsement of those names.